Help Centre
How can we help?
Run into a problem with the app? We're here to help. Browse the common topics below or reach out directly — we respond within one business day.
Common Topics
Account & Login
OTP not arriving, can't sign in, or need to update your phone number.
Horse Profiles
Issues uploading photos or documents, editing horse details.
Listings & Marketplace
Problems posting a listing, contacting a seller, or managing enquiries.
Events & Bookings
Can't find an event, booking confirmation issues, or lesson scheduling.
Clubs & Stables
Club details incorrect, membership questions, or manager access.
Something Else
Any other feedback, bug reports, or feature requests — we'd love to hear.
Email Support
Include your device type, OS version, and a description of the issue.
💡 Tips for faster support
- • Include your registered phone number so we can locate your account.
- • Mention whether you're on iOS or Android and your app version (found in app settings).
- • Attach a screenshot if you're seeing an error message.