Privacy Policy
Last updated: May 16, 2026
1. Introduction
EquineHub ("we", "our", or "us") operates the EquineHub mobile application and website. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
- Phone number — used to create and verify your account via OTP.
- Profile information — name, profile photo, and other details you choose to provide.
- Horse information — details about horses you register on the platform.
- Location — used to show nearby listings and stables, only when you grant permission.
- Photos and documents — uploaded by you for horse profiles or listings.
- Usage data — app interactions collected via PostHog analytics to improve the platform.
3. How We Use Your Information
- To create and manage your account.
- To enable marketplace listings, bookings, and messaging features.
- To send OTP verification codes via SMS.
- To show relevant listings and professionals near your location.
- To improve our services through anonymised analytics.
- To send important service notifications.
4. Sharing of Information
We do not sell your personal information. We share data only with:
- Supabase — our database and authentication provider.
- Twilio — for sending OTP SMS messages.
- PostHog — for anonymised usage analytics.
5. Data Storage and Security
Your data is stored securely on Supabase infrastructure. We use industry-standard encryption (TLS/HTTPS) for all data in transit. Access to your data is restricted through row-level security policies.
6. Your Rights
- You can update or delete your profile information within the app.
- You can request deletion of your account and all associated data by contacting us.
- You can revoke location permissions at any time in your device settings.
7. Children's Privacy
EquineHub is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by updating the date at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: connect@equinehub.app